A full-time receptionist runs $35,000 to $45,000 a year. And they still cannot answer the phone after hours or on weekends.
| Monthly cost | $2,900 to $3,750 | $349 to $529 |
| Works 24/7/365 including nights and weekends | ✗ | ✓ |
| Answers calls after hours | ✗ | ✓ |
| Texts back every missed call in under 60 seconds | ✗ | ✓ |
| Never calls in sick or takes vacation | ✗ | ✓ |
| Sends automated follow up sequences | ✗ | ✓ |
| Requests Google reviews after every job | ✗ | ✓ |
| Reactivates customers who haven't been in | ✗ | ✓ |
| Sends weekly performance reports | ✗ | ✓ |
| Live in under a week | ✓ | ✓ |
| No long term contract | ✓ | ✓ |
Manual follow up sounds simple until you're under three cars and the phone rings again.
| Time spent on follow up per week | 8 to 12 hours | 0 hours |
| Consistency of follow up | Depends on the day | 100% every time |
| Texts back within 60 seconds | Almost never | Always |
| Follows up on every no show | Sometimes | Every single one |
| Asks every customer for a review | Awkward and inconsistent | Automatic after every job |
| Tracks what is actually working | Guesswork | Weekly report sent to your phone |
| Monthly cost | Your time + missed revenue | $349 to $529 |
| Gets easier as you grow | Gets harder | Gets easier |